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On October 18, the Inspector General testified before the Senate Committee on Commerce, Science, and Transportation regarding DOT’s top management challenges.
Improvements Needed in DOT’s Process for Identifying Unfair or Deceptive Practices in Airline Frequent Flyer Programs
Designed to promote travel and secure customer loyalty, frequent flyer programs are extremely popular, with approximately 630 million participants worldwide and more than 300 million members enrolled in U.S.-based programs.
On May 4, 2011, the Department of Transportation (DOT) Inspector General testified before the House Committee on Transportation and Infrastructure. The testimony focused on four key challenges DOT faces in ensuring American Recovery and Reinvestm
The Inspector General testified before the Senate Commerce, Science, and Transportation Aviation Subcommittee regarding TSA’s aviation security costs.
American Recovery and Reinvestment Act: DOT's Implementation Challenges and the OIG's Strategy for Continued Oversight of Funds and Programs
On April 30 the Inspector General testified before the Senate Committee on Appropriations, Subcommittee on Transportation, Housing and Urban Development, and Related Agencies, regarding the Department of Transportation’s (DOT) oversight of the Ame
The Airline Deregulation Act of 1978 gave airlines freedom to determine which markets to serve and what fares to charge—which resulted in lower fares, the expansion of the regional airline industry, and increased flight choices for many Americans.
We issued an audit report on DOT’s progress in managing its rulemaking process and meeting its deadlines. The audit follows up on our March 2004 report, requested by Representative James L.
On January 13, 2011, we sent our response to Senators Grassley and Coburn regarding their April 8, 2010, request that we provide a summary of our non-public management advisories and closed investigations.
On March 10, 2009, the Inspector General testified on DOT’s top management challenges before the House Subcommittee on Transportation, Housing and Urban Development, and Related Agencies.
On June 18, 2010, we responded to Senators Grassley and Coburn regarding their April 8, 2010, request that we provide information on the independence necessary to carry out our audits, evaluations, and investigations. We reported (1) that the Dep