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Investigations

Date

Household Goods Moving Company Entered Into Settlement Agreement for Deceptive Trade Practices

On June 8, 2023, the Florida Attorney General and Steven Ennis, Vice President of Moving Dudes, LLC, entered into an Assurance of Voluntary Compliance (AVC) agreement with a full injunction and civil penalty amount of $1.03 million for engaging in deceptive trade practices related to advertising, marketing, offering, and providing moving services to consumers in Florida and elsewhere. Due to Ennis' inability to pay the complete amount, the Florida Attorney General agreed on consumer restitution of $6,700, with the possibility of reinstating the complete original amount of $1.03 million should Ennis violate the agreements made in the AVC.
 
Previously, on September 7, 2022, Jason Price, CEO of Moving Dudes, entered into an AVC agreement with a full injunction and civil penalty amount of $1.15 million for engaging in deceptive trade practices related to advertising, marketing, offering, and providing moving services to consumers in Florida and elsewhere. Due to Price's inability to pay the complete amount, the Florida Attorney General agreed on consumer restitution of $67,424.88, and attorney fees and costs totaling $50,000 with the possibility of reinstating the complete amount of $1.15 million should Price violate the agreements made in the AVC.
 
The Florida Attorney General received 96 consumer complaints about Moving Dudes alleging that the company deliberately engaged in deceptive trade practices, delayed scheduled pickups and deliveries, and failed to provide consumer refunds as promised prior to ceasing operations on or about October 9, 2019.
 
DOT-OIG is conducting this investigation with the Florida Attorney General’s Consumer Protection Division.