The Federal Aviation Administration (FAA) operates a vast network of facilities and maintains communication, navigation, and surveillance equipment to support the safety and efficiency of the National Airspace System. The Agency employs approximately 6,000 maintenance technicians who install, maintain, repair and certify more than 74,000 pieces of equipment.
In its fiscal year 2017 report, the House Committee on Appropriations directed our office to assess FAA’s plans for hiring, placing, and training maintenance technicians. In 2018, we found that FAA’s tool for improving hiring prioritization lacked key factors, such as the significant time new technicians need to complete equipment training courses and certification.
Accordingly, this review will focus on the Agency’s maintenance technician training. Specifically, our objective is to evaluate FAA’s process for prioritizing and providing training to maintenance technicians.