Report on Controller Staffing: Observations on FAA's 10-Year Strategy for the Air Traffic Controller Workforce
On May 26, 2005, we issued our review of FAA’s initial plan to address the expected increases in controller attrition over the next decade. In our opinion, the plan is a good first step in that it clearly lays out the magnitude of the issue and establishes planned actions for meeting the challenge. However, FAA needs to address four issues in its next report to Congress: (1) staffing needs by location; (2) addressing an increased number of developmental controllers; the total cost associated with the plan; (3) total associated costs; and, (4) implementing initiatives to increase controller productivity. That information is necessary to ensure that FAA’s stakeholders have a complete and accurate picture of the ongoing 10-year plan and the resources required. Our recommendations address the specific actions needed by the Agency to accomplish those requirements.