Skip to main content
U.S. flag

An official website of the United States government

Testimony

Date

Update II: Actions to Enhance Capacity and Reduce Delays and Cancellations

Project ID
CC2001260
File Attachment

As a follow-up to its May 3rd hearing, the Inspector General testified before the House Transportation and Related Agencies Appropriations Subcommittee regarding progress in addressing the delay problem. In his testimony, the IG stated that current trends point to a significant reduction in both delays and cancellations this summer. Furthermore, progress had been made on most of the DOT and FAA action items, including: issuance of FAA’s Operational Evolution Plan (a set of initiatives and milestones for expanding capacity in the air traffic control system), FAA’s Report to Congress on Environmental Review of Airport Improvement Projects, and the airlines’ inclusion of the customer service commitment provisions in their contract of carriage, thereby making them legally enforceable. However, as we emphasized at the last hearing - the key for each of these actions is implementation and execution. The IG also identified six items which we feel progress has been either insufficient or further action is required.